This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Finovate Blog
Tracking fintech, banking & financial services innovations since 1994
Banking technology provider Plumery raised $4.5 million in seed funding.
Tomorrow Ventures, Headline, Seedcamp, and Cocoa Ventures led the investment.
Former Mambu CTO and CPO Ben Goldin founded Plumery in 2020.
Component-based banking technology company Plumery has raised $4.5 million in funding. Better Tomorrow Ventures, Headline, Seedcamp, and Cocoa Ventures led the investment. Also participating in the funding were business angels Didier Valet, Ricky Knox, and Alan Morgan. Valet is former deputy CEO of Société Générale. Knox is the founder of Tandem Bank. Morgan is a former senior partner at McKinsey. Ben Goldin, former CTO and CPO of Finovate alum Mambu, founded the company in 2022. Plumery will use the capital to fuel product development.
“The banking industry has changed and continues to evolve every day,” Goldin said. “Today, consumers are looking for a seamless digital onboarding and customer experience, continuous product improvements that are personalized, and reliability when it comes to their bank. However, many traditional banks aren’t able to make these changes as easily as one would think which is why it’s essential that we build a next-generation platform.”
Plumery offers a software overlay that enables banks to develop and launch mobile and web apps faster. Financial institutions can use Plumery’s technology without having to overhaul their existing banking infrastructure. The company expects to launch a publicly accessible version of its solution via a subscription-based model later this year.
Headquartered in Amsterdam, Plumery was founded in December 2022. Goldin, who serves as the company’s CEO, brings more than 20 years of experience to the new venture. He spent more than five years at Mambu as CTO, CPO, and Strategic Advisor. Previously to his tenure at Mambu, Goldin spent more than four years at Backbase – another Finovate alum.
In a LinkedIn post, Headline General Partner Jonathan Userovici explained the role he believed Plumery would play in helping banks innovate better.
“Something we all noticed,” Userovici wrote, “successful tech companies, including some challenger banks, improve their mobile applications up to 5x more frequently than traditional banks. With Plumery, everyone will be able to implement mobile and web apps blazingly fast and at a fraction of current costs.”
Gen Z-focused personal finance app Buddy has teamed up with open finance specialist Plaid. The partnership will enable Buddy users to manage their finances and track their spending more easily thanks to Plaid’s open finance APIs. Plaid’s APIs ensure secure connections between users’ financial accounts and financials apps. The integration will allow users to easily monitor accounts and expenses in a single location, as well automate their savings.
“By using apps like Buddy, younger generations can gain better control over their finances and make more informed decisions, helping them to develop healthy habits that will serve them well in the future,” Buddy founder and CEO Olle Lind said. “By teaming up with Plaid, we are making this process quicker and more painless than ever before, helping millions across the world budget and plan for the future they want and deserve.”
Buddy is among the top personal finance apps in the U.S. and Canada. The app has three million users and operates in 175 countries. The Stockholm, Sweden-based company was founded in 2017.
Plaid’s partnership announcement with Buddy came just days after Plaid reported that it was working with fellow Finovate alum Finastra. The two companies announced that Plaid had integrated with Finastra’s Fusion Digital Banking platform. The integration will provide account verification tools to make it easier and more secure for customers to link their financial accounts to financial apps.
“As the world continues to embrace open finance, it is critical that we deliver the services community banks, credit unions, and all financial institutions need to make it simpler and easier for their customers to connect the various pieces of their financial picture,” Finastra Chief Product Officer of Universal Banking Narenda Mistry said.
April has been a busy time for Plaid. The company launched its Instant Payouts feature earlier in the month. The new offering is a real-time payment tool to send funds instantly via Plaid’s Transfer solution. In April, the company also announced a partnership with mobile banking app Monzo.
Plaid has been a Finovate alum since 2014. The company’s network covers 12,000 financial institutions across the U.S., Canada, the U.K., and Europe. Plaid has raised more than $734 million in funding from investors including American Express Ventures and Bedrock Capital. The company achieved a valuation of $13.4 billion in the spring of 2021. Founded in 2013 by Zach Perret and William Hockey, Plaid is based in San Francisco, California.
Financial enablement platform Array has launched its Debt Manager solution.
Debt Manager provides consumers with real-time information about their debts.
Array won Best of Show in its Finovate debut at FinovateFall 2021. The company won a second Best of Show award on its return to the Finovate stage at FinovateSpring 2022.
Financial enablement platform Array has launched its Debt Manager solution. The new offering is an embedded solution that gives consumers real-time information about their debts. Debt Manager is especially helpful during lead qualification, debt management, and similar processes. The technology helps reduce borrower risk and enhance loan marketing by ensuring that the prospective borrower’s most current credit data is accessible.
“At Array, our vision is to empower every individual to own their financial future by providing access to the right data and tools at the right time,” Array founder and CEO Martin Toha said. “Today’s introduction of Debt Manager is another key step to delivering on that vision by ensuring consumers can secure a loan faster or pay down debt quicker without having to jump through unnecessary hoops to make that possible.”
Debt Manager helps financial services companies negotiate two specific challenges. The first issue is the cumbersome task of gathering and collecting data from a range of financial accounts. These accounts often include credit cards, mortgages, student and auto loans, and more. The second issue is that, without this data, financial institutions can often make “suboptimal decisions” and court “significant risk” in the words of Array VP and GM of Digital Financial Management Products Deepak Sharma.
Debt Manager is the latest addition to Array’s suite of solutions for financial services companies and their customers. The new offering joins Array’s credit and financial management tools like its BuildCredit Loan, HelloPrivacy, and Identity Protect. The company is also moving toward the launch of its Subscription Manager product. This technology gives consumers better insight into their recurring payments. Array reported that 47% of banking customers in the U.S. would find subscription management tools “useful” on mobile banking apps.
The launch of Debt Manager comes one month after the company announced its partnership with FICO. The collaboration will bring FICO scores and credit data to consumers on Array’s platform. “Our partnership with FICO delivers on our promise to provide valuable data with the experience that people want, and it provides banks, credit unions, and fintechs with an embeddable solution to enable them to offer FICO Scores to meet the growing demand for credit score data.”
Founded in 2020, Array is headquartered in New York. The company has raised $67 million in funding from investors including General Catalyst, Battery Ventures, and Nyca Partners. Array won Best of Show in its Finovate debut at FinovateFall in 2021. The company returned to the Finovate stage the following year, securing a second Best of Show award at FinovateSpring 2022.
One of my biggest takeaways from my conversations about digital assets with delegates at FinovateEurope last month was the idea that new use cases will be among the first signs that the industry has emerged from so-called “crypto winter.”
That bar is likely years away from being cleared. In the meanwhile, crypto exchanges continue to expand access to digital assets for traders and investors. Today’s edition of Finovate Global looks at recent developments in the cryptocurrency and digital asset industries in Central and Eastern Europe (CEE).
Austria-based Bitpanda announced this week that it now offers CFDs – contracts for difference – for trading cryptocurrencies. CFDs are available for Bitcoin, Ethereum, and Solana on Bitpanda’s platform. These products enable cryptocurrency traders and investors to speculate on both rising and falling prices. The new offering, on the platform under the appropriate name “Bitpanda Leverage,” also gives cryptocurrency traders the ability to leverage their trades 2x.
According to coverage in The Paypers, Bitpanda is well aware of both the risk of “complex financial instruments” like CFDs and the “high risk of losing money” they often bring to traders’ portfolios. Bitpanda also acknowledges that the new products are more suited to short-term trading than longer-term investing. The CFDs have been available to a limited number of Bitpanda customers since late 2022. This week, the company is announcing that the products are being made available to all traders on the Bitpanda app.
CFD trading is not as regulated as trading in other financial products like stocks and exchange-traded funds (ETFs). As such, CFD trading is illegal in the U.S. and U.S. residents are forbidden from opening CFD accounts. The derivatives are traded in markets in the Euro Zone, however, as well as in the U.K., Switzerland, Japan, Canada, Australia, South Africa, and New Zealand, among others.
There are many ways in which Ukraine, which continues to defend itself from Russia’s invasion more than a year ago, is seeking greater integration with its neighbors to the West. This week we can add cryptocurrency regulatory policy to that list.
Ukrainian regulatory authorities announced this week that they would adopt the Markets in Crypto-Assets (MiCA) regulation just passed by the European Parliament. Heralded as a major advancement for the cryptocurrency industry in Europe, MiCA seeks to provide uniform regulations and standardized rules for digital assets in the E.U. At present, companies in the cryptocurrency space in the region must negotiate 27 different regulatory frameworks – crippling efficiency and limiting innovation.
“We, along with colleagues from the NKCPFR (National Commission for Securities and the Stock Market) and other regulators, are already working on implementing some provisions of MiCA to make crypto assets legal in Ukraine,” Yaroslav Zheleznyak said. Zheleznyak is the Deputy Chairman of the Tax Committee of Ukraine.
Cryptocurrencies have played an interesting role in Ukraine’s defense against Russian aggression. An article at the World Economic Forum last month noted that more than $21 million in cryptocurrency has been donated to pro-Ukrainian war efforts. According to blockchain analytics company Elliptic, $80 million of that amount went directly to support the Ukrainian government.
Cryptocurrency investors and traders in Lithuania have a new exchange to do business with. Crypto exchange Bitget, which is based in the Seychelles, announced this week that it has secured its registration in Lithuania. This will enable Bitget to offer its service in or from the central European nation.
Analysts consider Lithuania to be among the leading countries in the European Union when it comes to legislation helping develop the cryptocurrencyindustry. The country has been praised for the clarity and transparency of its regulations regarding cryptocurrency licensing – as well as a shorter licensing process compared to other countries in the E.U.
“The global regulation of digital assets is advancing on a daily basis, and we actively observe the regulatory changes around the globe,” Managing Director of the Bitget exchange Gracy Chen said. “We have a whole dedicated compliance team in place to focus on various regulatory compliance matters.” In its statement, the company noted that its compliance team has grown by 50% in the last 12 months. Bitget also recently launched a $300 million user protection fund.
Founded in 2018, Bitget serves more than eight million users in more than 100 countries and regions.
Here is our look at fintech innovation around the world.
“Phishing isn’t simply about domain block lists or analyzing website contents anymore,” Arkose Labs CTO Ashish Jain said. “Those methods might work against unsophisticated attacks, but new phishing attacks require a comprehensive security posture.”
Reverse proxy attacks use fake websites to impersonate legitimate websites. Bank websites are a common target. In the process, users are encouraged to visit the fake website via a message and are asked to login. The fake website then sends the user’s information to the server of the real web site. This causes the real website to issue a one-time password (OTP) or security PIN. The fraudster can then leverage the proxy to extract user credentials, including the OTP or PIN. The attacker can also secure the cookie from the legitimate website. This enables the cybercriminal to access the user’s account.
“Arkose Bot Manager beats attackers at their own game by forcing them to integrate Arkose into their fake pages with absolutely no effect on the user experience,” Jain added. “With Arkose integrated, we can thwart a phishing attack and give the business data on the attackers – and unlike traditional phishing detection methods, Arkose Phishing Protection is able to detect and block malicious requests in real-time.”
Arkose Labs’ new advanced phishing protection comes as the company announced a new anti-fraud guarantee against SMS toll fraud attacks. The warranty covers up to one million dollars in telecom expenses if Arkose Bot Manager fails to stop an SMS toll fraud attack against one of its managed service customers.
SMS toll fraud is a type of bot attack in which large volumes of SMS messages are sent to premium rate numbers. Also known as SMS pumping or International Revenue Share Fraud (IRSF), this attack can result in sizable fraudulent SMS charges against a business. In some cases, the charges can amount to millions of dollars a month.
“This type of attack hits a company right in the wallet,” Arkose Labs CFO Frank Teruel said. “We stand confident in our platform, and Arkose already has saved customers millions in fraudulent SMS charges by stopping these attacks. Frankly, this type of warranty should be table stakes for any security vendor.”
Founded in 2017, Arkose Labs is headquartered in San Francisco, California. The company won Best of Show in its Finovate debut at FinovateSpring 2019. Arkose Labs returned to the Finovate stage two years later for FinovateFall in New York. Kevin Gosschalk is founder and CEO.
The Finovate Sustainability and Inclusion Scholarship Program is an opportunity to showcase innovative startups that are embracing strong ESG principles as a key part of their offering. To commemorate Earth Day this weekend – and the importance of the “E” in ESG – we’re highlighting three companies that have earned scholarships in the Environmental/Sustainability category.
Daizy
Founded in 2019, Daizy won the Sustainability category of our Finovate Scholarship program in FinovateFall 2022. The company’s technology leverages AI to help investors access the data-driven stories behind the biggest companies in the U.S. Daizy has combined its expertise in ESG, analytics, data visualization, and natural language processing to offer an app that enables users to link their brokerages accounts, build watchlists, as well as track and search for new investment ideas using Daizy’s NLP portfolio, stock, and crypto search functionality.
Daizy Chief Operating Officer Andrew Peddar at FinovateFall 2022.
Based in the U.K., Daizy has raised $3 million in funding. Deborah Yang is co-founder and CEO. Follow Daizy on Twitter. Connect with Daizy on LinkedIn.
Energy Shares
Energy Shares won the Environmental category of our Finovate Demo Scholarship program for FinovateFall 2022. The company is a FINRA-registered broker-dealer and equity crowdfunding platform for utility-scale renewable energy projects in the U.S. Energy Shares facilitates access to investment opportunities in renewable energy projects, opportunities that were previously only available to institutional, corporate, and select retail investors. Via the Energy Shares platform, investors and developers can connect and collaborate to support renewable energy initiatives and support the growth of the renewable energy industry.
Energy Shares Social Media and Community Manager Chloe Breau and CMO Mark Kapczynski at FinovateFall 2022
Energy Shares was founded in 2020. The company is headquartered in Pasadena, California. Follow Energy Shares on Twitter. Connect with Energy Shares on LinkedIn.
Little Blocks
Hyderabad, India-based Little Blocks won the Environmental category of the Finovate Demo Scholarship program for FinovateEurope 2023. The company leverages industrial IoT sensors and blockchain technology to foster access to risk capital for expenses like machinery purchases. Little Blocks’ technology tokenizes each machine and ownership is distributed among the token holders, each of whom has a stake in the underlying cash flows. This enables manufacturers to pay based on the actual use of the machine rather than a fixed monthly loan repayment.
Little Blocks co-founder and CEO Hanu Panchakarla at FinovateEurope 2023.
Little Blocks was founded in 2022 and is funded by a grant from the Startup India Seed Fund.
“We are thrilled to have been selected for this prestigious opportunity to collaborate with the FCA on driving innovation in financial services,” NayaOne CEO Karan Jain said. “We believe that our digital transformation platform and synthetic data technology will be a valuable asset in helping fintech companies to develop and test their products more efficiently and effectively.”
The FCA’s decision comes in the wake of a pair of pilot projects, in 2020 and again in 2022. The initiatives gave startups access to synthetic and publicly available data in order to test and develop their solutions. The FCA announced that it would make the digital sandbox permanent in the summer of 2023. NayaOne has built a business of creating digital sandboxes for financial institutions, such as Lloyds Banking Group and FinTech North. And it is this experience – according to FCA Chief Data, Information, and Intelligence Officer Jessica Rusu – that makes the company well-positioned to help the FCA fulfill its goal of “promoting solutions to complex regulatory challenges like APP fraud, greenwashing, and scam detection.”
NayaOne demoed its Digital Sandbox in its Finovate debut at FinovateEurope. The company’s platform helps make innovation, integration, and partnership an easier – and faster – process for banks. NayaOne offers single key access to more than 200 technology vendors; a secure, digital sandbox environment; and 2.5 billion data points to support tech evaluation. The company reports that it has enabled banks to accelerate their proof-of-concept timeline from 12 months to only two months. This saves banks up to 80% in costs and significantly increases productivity.
NayaOne’s Digital Sandbox announcement comes as the company reports that Bambuis now available via the NayaOne Marketplace. Bambu is a Singapore-based B2B roboadvisor and fellow Finovate alum. A three-time Best of Show winner, the company most recently demoed at FinovateFall in 2021. “We recognize NayaOne’s commitment to enable banks and financial institutions to take advantage of revolutionary innovations in financial technology by bringing banks and fintechs together for innovation,” Bambu founder and CEO Ned Phillips said. “As a wealth technology provider, we at Bambu want to bring our award-winning financial solutions to the forefront, and we look forward to doing so on the NayaOne Digital Transformation Platform.”
RightCapital launched its new data visualization tool, Cash Flow Maps, this week.
The new offering provides intuitive data visuals to illustrate cash inflows and outflows in financial plans.
Headquartered in Connecticut, RightCapital most recently demoed its technology at FinovateSpring in 2019.
Seeing is believing. And RightCapital is betting that its new Cash Flow Maps will make it easier for financial advisors to collaborate with their clients. The latest addition to RightCapital’s data visualization tools, Cash Flow Maps offers intuitive data visuals to illustrate cash inflows and outflows in financial plans.
“RightCapital has built its reputation on listening to advisor feedback and adding new product features at a fast clip,” co-founder and CEO of RightCapital Shuang Chen said. “The Cash Flow Maps are a good example of that.”
Cash Flow Maps present data in two different formats. The “Waterfall” format is a horizontal Sankey chart in which cash inflows and outflows move from left to right. The “Breakdown” format is a vertical flow chart that allows users to click on each item for greater detail. The new offering is available now to all RightCapital subscribers at all subscription levels. Cash Flow Maps leverage Sankey charting, which emphasizes transfers or flows within a system. Famous examples of early Sankey charts include a visualization of Napolean’s 1812 Russian Campaign created in 1869. Another famous example was the illustration of the efficiency of a steam engine back in 1898.
“My first experience seeing Sankey cash flow charts used in financial planning was in what I called the ‘Beautiful Financial Plan’ that Mike Zung, CFP, created,” Michael Kitces said. Kitces is publisher of The Kitces Report and the financial advisory industry blog, Nerd’s Eye View. “Now that RightCapital has released this new feature that automatically creates cash flow maps, the entire community of advisors can use them in their financial plans with ease,” he added.
Founded in 2015, RightCapital made its Finovate debut a year later at FinovateFall. The Shelton, Connecticut-based fintech last demoed its technology on the Finovate stage at FinovateSpring 2019. RightCapital also offers Snapshot, which summarizes financial planning charts and notes into a single personalized document. The company’s Blueprint solution helps organize household financial data and goals using interactive, intuitive visuals.
Omnichannel card and payment platform Qolo has partnered with KeyBank.
Via the partnership, Qolo will power KeyBank’s payment solutions and virtual accounts.
Based in Fort Lauderdale, Florida, Qolo made its Finovate debut at FinovateFall in September 2022.
KeyBank has selected omnichannel card and payment platform Qolo to power its API-based payment solutions and virtual accounts. The partnership will enable KeyBank customers to create advanced virtual accounts instantly. Customers also will be able to connect seamlessly to other payment modalities such as real-time payments, ACH, and wire transfers.
“Qolo’s partnership with KeyBank will bring our leading card issuing, omnichannel payments, and flexible virtual accounts to more fintechs and businesses looking to quickly launch and scale revenue-generating digital banking services,” Qolo co-founder and CEO Patricia Montesi said. “We are excited to power this intrinsic component of KeyBank’s next-generation digital offering.”
Qolo enables banks to leverage advanced digital payments functionality without having to replace their core systems. Via a single API, Qolo offers direct access to all payment rails and account types. The company’s technology also provides program management, processing, platform licensing and more. Qolo made its Finovate debut at FinovateFall last September, where it demoed its Companion Core solution.
Head of Commercial Product and Innovation at KeyBank Jon Briggs praised Qolo for its “shared commitment” to helping businesses access innovative new solutions to better serve their customers. “The integration of Qolo into KeyBank’s API is another proof point in our embedded banking strategy, allowing clients to streamline and scale their strategies by utilizing our digital payment tools to power innovation in their platforms.”
Headquartered in Fort Lauderdale, Florida, Qolo was founded in 2018. The company’s partnership announcement with KeyBank follows recent news that Qolo was working with global payouts firm PayQuicker. The collaboration will enable Qolo to provide unified disbursement services to PayQuicker and its customers. Qolo began the year celebrating a major milestone: processing more than $1 billion in total payouts in the fourth quarter of 2022.
Qolo has raised $19 million in equity funding. The company’s most recent fundraising was in August of 2021 when it secured $15 million in a Series A round led by The Raptor Group.
In this week’s edition of Finovate Global, we feature Uri Rivner, co-founder and CEO of Refine Intelligence. The Tel Aviv, Israel-based company, founded in 2022, made its Finovate debut earlier this year at FinovateEurope. At the conference, Refine Intelligence demoed its technology, Life Story Analytics, that leverages AI to help banks better defend themselves against money laundering.
We discussed the challenge of fighting financial crime, the innovations that Refine Intelligence brings to the market, and the relationship between upstarts and incumbents in Israel’s dynamic, fintech and financial services ecosystem.
What problem does Refine Intelligence solve and who does it solve it for?
Uri Rivner: If you’re a bank, your AML Operations team is massive, and needs to grow every year to cope with growing alert volume. But the team can have a pretty frustrating daily routine, as almost all the alerts they’re investigating end up being totally legit activities done by the customer.
Take an account that did a large wire transfer to Mexico for the first time. The AML Transaction Monitoring is screaming like a banshee – maybe there’s money laundering here? But after investigating, the team finds out the customer just has a daughter studying in Mexico, and this was to pay her tuition.
Years ago banks knew these life stories, because everything was done at the branch. But now with digital transformation, banks have lost that superpower.
At Refine intelligence, our mission is to help banks regain that superpower of really knowing their customers’ life stories, so their financial crime teams can quickly clear AML or scam alerts triggered by legitimate customer activity. We work with Risk, Financial Crime, BSA and AML teams. Fraud teams look at our technology to help with scam operations.
How does Refine Intelligence solve this problem better than other companies?
Rivner: Refine Intelligence takes a unique approach for fighting Financial Crime – we call it ‘Catching the Good Guys.’
Think of someone who got married and now deposits a large amount of cash from wedding gifts. Or a couple withdrawing cash in order to pay for a big renovation project. Think of people starting a new cash-intensive job, or depositing money from a fundraiser. These are all legitimate activities that look abnormal, triggering transaction monitoring alerts.
Refine discovers these sort of “life stories,” i.e. legit customer activities behind a flagged anomaly. There are two ways to do that:
The first is to ask the customer and Refine provides that capability through our Digital User Outreach which allows a bank to reach out to customers automatically and collect their explanation within minutes.
The second way is to train AI to recognize the life story behind an anomaly, without reaching out to the customer. Our Life Story Analytics does that, and the training uses our unique, proprietary data set of genuine explanations.
The outcome: clear, fast evidence that helps AML teams clear away falsely flagged anomalies by identifying the legitimate customer activity behind them.
Who are Refine Intelligence’s primary customers? How do you reach them?
Rivner: We work with large to mid-sized banks who operate a big team of investigators to look into AML alerts. Refine helps those banks reduce their operational effort significantly without making any change in the Transaction Monitoring system.
Our founders and senior management team have been working with financial crime units for decades, and we expand our reach via participating in events such as Finovate, as well as our own virtual events.
Can you tell us about a favorite implementation or deployment of your technology?
Rivner: A Top 50 bank in the U.S. deployed Refine Intelligence to handle customer outreach for AML. Before using Refine, the AML team approached the branch when they couldn’t find a good explanation to a flagged anomaly. The branch tried calling customers, leaving messages and chasing them for answers. A district manager described the situation as “we are the punching bag of the AML team.”
After the bank started working with Refine, it became clear why the existing RFI (Request for Information) process was driving everyone crazy. The average time to complete a customer outreach was 16 days with 3.6 back-and-forth emails between the AML team and the branch, as initial responses were often insufficient. The process consumed resources that were better used elsewhere.
Refine Digital User Outreach automated the process by messaging customers through digital channels. Response time was cut from two weeks to two minutes, completely changing the game for the Operations team who could work on alerts without interruption, receiving quality responses. With an 85% answer rate, the digital process outperformed manual outreach. Data collected was structured and allowed analysis and benchmarking, and soon most RFIs (Requests for Information) turned digital using the Refine system. The AML team loves the new approach.
What in your background gave you the confidence to respond to this challenge?
Rivner: I’ve been fighting online fraud for 20 years in Cyota, RSA and BioCatch – which I co-founded. This helped me take an outside look at the way AML was operating and realize that the current paradigm isn’t sustainable.
Online fraud detection benefits from context-rich signals that go well beyond transaction monitoring, device analysis, geo-location or behavioral biometrics. These signals feed into AI that is trained using a huge pool of fraud cases, as victims report fraud in their bank account. But no one reports money laundering in their own account, and when a bank files a Suspicious Activity Report, they never get feedback from authorities. You can’t train AI to recognize bad guys without feedback, so the industry had to revert to anomaly detection.
You can get more and more efficient in anomaly detection, but at the end of the day most of what you find is irregular activity in good people’s accounts. Any improvement in detecting bad guys is doomed to be marginal. And that’s not good – the industry needs a game changer…
This brought the insight of reversing the focus, to “Catching the good guys,” that is, detecting the legit activities that were falsely flagged as anomalies.
What is the fintech industry like in Israel? What is the relationship between fintech startups and the country’s established financial services sector?
Rivner: Israel, widely known as the ‘start up nation,’ is a powerhouse of cyber, fintech and financial crime fighting. Many market-shaping startups grew up in Israel: Cyota, now RSA Outseer, was first to introduce risk-based authentication using device and geo-location analysis. IBM Trusteer was first to launch an anti-Trojan tech. BioCatch was first to leverage behavioral biometrics for online fraud and scam detection. Forter and Riskified pioneered the chargeback guarantee market in eCommerce, Simplex did the same in crypto, and DoubleVerify prevents fraud in the digital advertising market. The largest global player in AML is Nice Actimize, and companies like EverC and ThetaRay help acquiring banks and payment providers manage financial crime risks. This might explain why there’s a vibrant community of fraud fighters in Tel Aviv.
Interestingly enough, the local Israeli market has never been a big target for those innovators. Most Israeli Fintech startups work directly with global design partners, who recognize the disruptive, out-of-the-box thinking behind their technology.
You recently demoed your technology at FinovateEurope. What was that experience like?
Rivner: Demoing at FinovateEurope was fantastic! We were thrilled to have the opportunity to demo together with so many other innovative fintech companies, and to meet with banks that are looking to incorporate innovative technologies into their operations. The experience was very TED-like, professional, and the vibe was exciting.
What are your goals for Refine Intelligence? What can we expect from the company over the balance of 2023?
Rivner: Everyone we talk to is very excited about what Refine is doing. When showing our Digital Outreach capabilities, AML teams come up with so many ways to use it effectively – from automating requests of information for resolving transaction monitoring alerts to helping the line of business with Enhanced Due Diligence and Cash Structuring education. Fraud teams are particularly interested in digital outreach to potential scam victims, and it is a great way to conduct rapid investigations of incoming wire and check deposits.
But the biggest amount of interest is in our other bit of magic – Life Story Analytics. That’s where we train AI to recognize the legit customer activity behind a flagged anomaly, without reaching out to the user. Financial Crime teams are excited about the notion of keeping their AML transaction monitoring or scam detection models as is, despite the high degree of false positives, and letting AI sweep aside the legit customer activities so what’s left are the real unexplained anomalies that might be money laundering or scam victims. That’s going to be a major area of expansion for Refine.
FinovateEurope in London was a veritable bonfire of fireside chats! And now, courtesy of Finovate TV, you can check out many of the conversations we had with leading fintech entrepreneurs and technologists.
Here’s our Fireside Chat conversation with Bianca Zwart, Chief of Staff to the CEO of Dutch neobank bunq. We talked about the innovative fintech’s origins in the wake of the financial crisis, the challenge and opportunity of “borderlessness” in Europe, and bunq’s goal of being the “global neobank for digital nomads and international people and businesses.”
On the origins of bunq
Zwart: We were founded just after the financial crisis of 2008. Our founder and CEO Ali Niknam looked around and he saw a lot of people hurt by what was happening. A lot of his friends couldn’t get a mortgage. They were forced to sell their houses – or they couldn’t get a loan as an entrepreneur. He looked around and he saw that people were just pointing fingers, blaming each other and nobody was actually fixing the problem.
On the uniqueness of bunq’s business model
Zwart: We were completely self-funded by our founder for nearly a decade, which gave us the independence to focus on what we wanted to focus on: building a product that people love to use, to bring a service model back to the banking industry. We were the first to introduce a subscription-based model because we were convinced that if you build a product that people love to use, they are willing to pay a fair price for it. By doing so, your commercial reality is directly linked to user happiness.
On the challenge of Europe’s borderless Millennial and Gen Z consumers
Zwart: We all look at Europe as a continent, but it’s just a mixture of so many different countries. Banking is super personal, super cultural. Consider the difference, for example, between the Netherlands and Germany in terms of how we look at money, how we deal with money payment infrastructure. It’s a completely different ballgame and we want our users to have access to financial services wherever they go without having to worry about that.
Socure partnered with payments company Alacriti to bring identity fraud prevention to instant payments.
The partnership comes as the transition toward instant payments gains steam in the U.S.
Socure most recently demoed its digital identity verification technology at FinovateFall 2017.
Socure and Alacriti have teamed up to bring third-party and synthetic identity fraud prevention to instant payments.
The partnership will enable financial institutions to use end-to-end, turnkey, instant payment solutions with the benefit of integrated fraud prevention. This will benefit FIs using Alacriti’s Cosmos Payments Hub, which enables institutions to offer their customers modern money movement. The partnership also supports Alacriti’s Orbipay AIQ, a cloud-based machine learning-based fraud prevention solution powered by Socure’s Sigma Fraud suite. Orbipay AIQ helps FIs manage the specific fraud and risk challenges that are associated with instant payments. The technology can be used to augment existing fraud detection systems or as a standalone solution. Orbipay AIQ works for both payment rails such as The Clearing House’s RTP network, the FedNow Service, and Visa Direct. The technology is also compatible with more conventional rails like ACH and Wires.
“Our partnership with Alacriti protects financial institutions and their account holders from predatory fraudsters, improving their trust and confidence when making faster payments transactions,” Socure VP of Business Development Evan Rabinowitz said. “The joining of a comprehensive identity verification and fraud prevention platform with the Cosmos Payments Hub helps financial institutions safely deliver payments innovation quickly and with less risk to market.”
Socure made its Finovate debut in 2013 and most recently demoed its technology at FinovateFall in 2017. This year, the company teamed up with Okta to bring identity verification products to government IT solutions provider Carahsoft. Also, in March, Socure won “Best Identity Verification Solution” at the FinTech Breakthrough Awards for a second year in a row.
The company has raised more than $741 million in funding. Socure’s investors include T. Rowe Price, Accel, and Capital One Ventures. Last month, Socure announced a $95 million credit facility. J.P. Morgan, Silicon Valley Bank, and KeyBanc Capital Markets provided the financing.
“Socure is in an exceptional position to solve what organizations and government agencies need most today – accurate and inclusive real-time identity verification without costly fraud and friction within the customer experience,” Socure founder and CEO Johnny Ayers said when the credit facility was announced in March. “With this facility further strengthening our balance sheet, Socure is in a tremendous position to leave the recession much stronger than when we went into it while continuing to distance ourselves from the competition through investments in new solutions, verticals, and strategic acquisitions.”
